Frequently asked questions.

Every piece is made to order, so we work by quote rather than a checkout. Tell us what you're looking for through our Request a Quote form and we'll follow up with pricing, lead times, and next steps, usually within two business days.

Yes. We work with interior designers, stylists, hospitality, and retailers. Preferential trade pricing is available; just mention your business when you request a quote.

Minimums depend on the piece and the project. Get in touch with what you have in mind and we'll walk you through the options.

Because each piece is cut and made specifically for you, changes are only possible before production begins. Once we've confirmed your order and started cutting, it can't be changed or cancelled. Let us know as early as possible if anything needs adjusting.

We make upholstered home goods to order: cushions and pillows, ottomans and poufs, upholstered pieces such as headboards, benches, and seat pads, and fully bespoke commissions.

Yes. Almost everything we make is produced to your specification, including size, shape, fill, and finishing. Send us your dimensions and we'll build to them.

Yes. Bespoke commissions are a core part of what we do. Share your drawings, references, or specs and we'll advise on materials, construction, and pricing.

Absolutely. We regularly work with a customer's own material. Send the fabric details and required yardage and we'll confirm suitability and quantities before production.

We source from established fabric houses and heritage mills. If you'd prefer to choose from our range, let us know and we'll share options suited to your project.

Yes. We can send swatches so you can check colour and hand in your space before committing. Just ask when you get in touch.

For patios, sunrooms, and busy commercial spaces we recommend performance and outdoor weaves, which are fade-resistant and easy to clean. Velvets, silks, and linens are best suited to lower-traffic interiors.

We offer Feather Down (plush and luxurious), Memory Foam (firm support, ideal for seating and lumbar), and Hypoallergenic Poly (easy-care and allergy-safe). We'll recommend the right fill for each piece.

Most pieces are made in one to two weeks from order confirmation, plus shipping. Larger orders and complex commissions may take longer; we'll confirm timing with your quote.

We're based in Surrey, BC and ship across Canada. Shipping to the United States and beyond is available on request.

Shipping is quoted per order based on size, weight, and destination, and included in your quote. You'll receive tracking once your order is on its way. Local pickup from our Surrey atelier can also be arranged.